Certification: ITIL SOA
Certification Full Name: ITIL Service Offerings and Agreements
Certification Provider: ITIL
Exam Code: ITILSC-SOA
Exam Name: ITIL Service Capability Service Offerings and Agreements
SOA is a part of the intermediary level of ITIL. It is the short form for service offering and agreement. This course is indeed recommended to those who want to gain a deeper knowledge into how ITIL actually operates. Anyone with adequate experience in IT service management can take up the course. One must have completed ITIL foundation level in order to gain admission to ITIL SOA training. Anyone who has been working in the IT service management field can take up the course to improve their knowledge on the subject.
The modules of ITIL SOA training consists of the following:
Exam information for ITIL SOA
Before you take up ITIL SOA exams ensure that you do the following:
Benefits of ITIL SOA
The organisation that I was working for hired me considering ITIL foundation certification that I had. I always had immense interest in ITIL process and wanted to gain deeper knowledge. How could I just stop at the foundation level of ITIL? I wanted to get a deeper understanding of the same and enrolled for ITIL SOA. The course turned out to be much more useful that I thought it would be. It really taught me how the principles of ITIL could be used in the day today operation. I started implementing what I had learnt and in no time the process I was responsible for started to function much better than before. My contributions were recognised and awarded. I was also promoted to the next level.
Mark Parker, Senior ITIL process consultant, Tech fetch, Pleasanton, CA.
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