Test-King Frequently Asked Questions
- Products Questions - Questions about Test-King products family
- Purchasing a Product - How the purchase process works, alternative ways to pay
- Downloading Products - How to download Test-King products
- Product Updates - Questions about product updates
- Discounts - Test-King discounts
- Guarantee - Test-King guarantee
Downloading Products
- How to access the products?
- I cannot download, help me!
- How long do I have to wait for a response to my email?
- Can I use it on more than one computer?
- My password is not working?
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1. How to access the products?
Log in on www.test-king.com. Once you are logged in you will all your current and available exams in 'current products'. Click on the exam you want to download.
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2. I cannot download, help me!
You can read the instructions here or contact our support team at support@test-king.com. For Unlimited Access Mega Packs 10 exam engines per month are allowed for downloading in any package.
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3. How long do I have to wait for a response to my email?
Our priority is to get back to our customers within 24 hours of their email. But you can be certain that you will get a reply within 48 hours.
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4. Can I use it on more than one computer?
Yes we have allowed the exam installation on two computers.
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5. My password is not working?
Just send your user ID to sales@test-king.com and they will get back to you with your password.
