Test-King Frequently Asked Questions

Downloading Products

  1. How to access the products?
  2. I cannot download, help me!
  3. How long do I have to wait for a response to my email?
  4. Can I use it on more than one computer?
  5. My password is not working?

1. How to access the products?

Log in on www.test-king.com. Once you are logged in you will all your current and available exams in 'current products'. Click on the exam you want to download.

2. I cannot download, help me!

You can read the instructions here or contact our support team at support@test-king.com. For Unlimited Access Mega Packs 10 exam engines per month are allowed for downloading in any package.

3. How long do I have to wait for a response to my email?

Our priority is to get back to our customers within 24 hours of their email. But you can be certain that you will get a reply within 48 hours.

4. Can I use it on more than one computer?

Yes we have allowed the exam installation on two computers.

5. My password is not working?

Just send your user ID to sales@test-king.com and they will get back to you with your password.

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