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Home : F.A.Q.

Testking Frequently Asked Questions

Products Questions - Questions about our family of products.

Purchasing a Product - How the purchase process works, alternative ways to pay.

Downloading Products - How to download Testking products.

Printed Questions and Answers - Questions about Printed Versions of Testking products.

Product Updates - Questions about Product Updates

Discounts - Test-King Discounts

Guarantee - Testking Guarantee

    GUARANTEE

  1. Do I get a guarantee with my product?
  2. How can I have my Test-King guarantee?
  3. Will I get a refund?

 

    GUARANTEE

  1. Do I get a guarantee with my product?
    Yes, all our products come with Guarantee Policy for valued customers. You can read the specific details on our guarantee on the product page and the guarantee page as well.

  2. How can I have my Test-King guarantee?
    If you have been unsuccessful and want to claim your guarantee just email us at billing@test-king.com.

  3. Will I get a refund?
    If you could not get a passing score, and are seeking a refund, send us an email at billing@test-king.com with your failed result report and billing team will respond within 24 hours.