Certification: ACSS-3203
Certification Full Name: ACSS - Avaya Aura Messaging
Certification Provider: Avaya
Exam Code: 3203
Exam Name: Avaya Aura Messaging Implementation and Maintenance


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"Avaya Aura Messaging Implementation and Maintenance Exam", also known as 3203 exam, is a Avaya certification exam.

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Certification Overview

This certification is also referred to as "Avaya Certified Support Specialist - Avaya Aura Messaging". It is one of those focused certifications that maintain their aim on providing the best expertise to the candidates. Indeed, it provides the best path to the applicants to learn the maintenance, administration and implementation of Avaya Aura Messaging in a professional way. It will make sure of simple and distinguished ways to assess the abilities of the candidate so only those who deserve get this certification. In fact, it is one of the best certifications by Avaya.

Who can do this Certification

This certification is intended for those people who are looking forward to become certified support specialists. It is not untrue that the field of support specialists for Avaya products is expanding day by day and has great worth in the market. This certification plans to train these people to become capable for these challenging jobs. It is recommended for experienced people. However, those who possess small amount of experience can also do this certification as it will provide the training from beginning and teach the skills from scratch. Avaya Aura Messaging is used by many organizations for the purpose of communications and this certification will provide the best support specialists for this product.

Benefits

ACSS Certifications provided by Avaya have got a unique aim to bring out the best Support Specialists and enlighten them. This means that these people have got a remarkable chance to exhibit their talents. This will not only make them more credible and knowledgeable, it will also bring great benefits to them in the form of highly competitive jobs. They would be able to pursue jobs as System administrators, maintainers, managers and implementers for Avaya Aura Messaging. It is not false that this certification could raise their chances of getting jobs by at least 90% and enable them to get salaries higher than $55000.

Associated Exam

There are some credentials which need to be met and in order to complete this certification. The exam affiliated with this certification is mandatory and must be completed with required marks. This exam is known as "Avaya Aura Messaging Implementation and Maintenance Exam". It is extremely important to clear. There is loads of information available online with respect to this test which the candidate must make use of.

Prerequisites

There is a long list concerning the prerequisites aimed at this certification. However, there are some important ones which need to be known in the very first place. The applicant must know the basics of Avaya Aura Messaging. He should have worked with Avaya Aura Messaging for a considerable amount of time and should know how to operate it. He should be familiar with all types of implementations and should be able to judge which one is the most important in the current scenario. Furthermore, he should also have a tendency to respond to customer complaints and problems and resolve them.

Examination Overview

Avaya Aura Messaging Implementation and Maintenance Exam

There are 6 key areas of competency which will be catered in this exam.

  1. How to operate Avaya Aura messaging
  2. How to implement
  3. Knowledge of types of implementations
  4. Monitoring techniques
  5. Entertaining customer requests
  6. Resolving problems

It is pretty much evident from this list that the exam will be dealing with basic issues regarding the product. However, the details of how to operate the product would lie under the technical domain. A good way to prepare for this exam is to solve a good number of questions. This will provide an insight into what the exam really wants to test. This will enable the candidate to prepare accordingly and score good marks.

Like most of other exams, this one will also be based multiple choices. The allotted time duration for this exam is one hundred and five minutes. Each topic will have around 8 to 10 questions with difficulties ranging from low to high. The exam will basically be conducted online. However, there is also an option for proctored exam if the candidate wants to consider it.

Validity of the Certification

Note that this certification will not remain valid for an unlimited time. It will expire after 2 years. Extension of the period of certification is subject to going through the process of recertification.

Expert Review

The popularity of Avaya certified support specialists cannot be negated. This is the reason why these certifications have got so much worth. I feel that those who really want to work with Avaya Aura Messaging should do this certification. This certification has a bright career in store for such people.

Mark Danovan, Berry D.R & sons

Munich, Germany.

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