The MS-700: Managing Microsoft Teams exam is part of Microsoft’s certification path for Microsoft Teams Administrators. With Teams now at the center of workplace communication and collaboration, this exam validates your ability to plan, deploy, manage, and secure a Microsoft Teams environment in enterprise scenarios.
This series is designed to guide your MS-700 preparation. , we’ll set the foundation: understanding the exam itself, the role of a Teams AdminiWe’ll, the core technologies involved, and the skills Microsoft expects you to master.
Who Should Take the MS-700 Exam?
The MS-700 exam is designed for professionals who administer Microsoft Teams in a Microsoft 365 environment. If you’re responsible for setting up, managing, and securing Teams across an organization, this exam is for you.
However, the scope extends beyond just Teams administrators. IT professionals such as Microsoft 365 administrators, collaboration engineers, messaging administrators, and those working in compliance or telephony support will find this certification extremely relevant.
Candidates should be comfortable working alongside other roles like network engineers, security specialists, and telephony administrators to ensure end-to-end management of the Teams experience.
Understanding the Teams Administrator Role
A Microsoft Teams Administrator handles more than just user settings or interface configurations. This role is strategic and technical, bridging gaps between productivity, compliance, and security.
Primary responsibilities include:
- Planning and deploying Microsoft Teams
- Managing Teams settings for collaboration, messaging, and apps
- Configuring policies for meetings and calling
- Applying governance, compliance, and security standards
- Automating tasks using PowerShell and Microsoft Graph
- Coordinating with other Microsoft 365 roles (e.g., Exchange, SharePoint, Intune)
This makes the role both dynamic and critical in organizations using Microsoft 365.
MS-700 Exam Overview
The MS-700 exam tests your ability to perform technical tasks in four major functional areas:
- Planning and configuring a Teams environment
This includes assessing network readiness, configuring security and compliance, and establishing governance standards. - Managing chat, Teams, channels, and apps
You’re expected to know how to create and manage teams, apply policies to apps, and configure guest or external access. - Managing meetings and calling features
This section covers meeting policies, Teams Phone, audio conferencing, and calling plan configurations. - Monitoring and troubleshooting
You’ll need to analyze call quality data, track user activity, and troubleshoot common performance or access issues.
What You Need to Know Before Taking the Exam
Success in the MS-700 exam depends on more than Teams-specific knowledge. Microsoft expects you to have a solid understanding of related technologies across the Microsoft 365 suite.
You should be familiar with:
- Microsoft 365 core services, including Exchange Online, SharePoint Online, and OneDrive
- Microsoft Entra ID (formerly Azure Active Directory), especially for access control, guest access, and identity management
- Networking fundamentals, such as bandwidth requirements, port planning, QoS (Quality of Service), and VPN impacts
- Security and compliance tools, like data loss prevention (DLP), sensitivity labels, information barriers, and retention policies
- PowerShell and Microsoft Graph, which are essential for automation, bulk actions, and advanced settings
- Device and client configuration, including Microsoft Teams Rooms and Virtual Desktop Infrastructure (VDI)
This wide base of knowledge reflects the interconnected nature of Teams within the Microsoft 365 ecosystem.
How Microsoft Teams Fits into Microsoft 365
Teams is tightly integrated with other Microsoft services, and this integration is heavily tested on the exam.
For example:
- Files shared in Teams are stored in SharePoint (for teams and channels) or in OneDrive (for private chats).
- Calendar and meeting functionality relies on Exchange Online.
- Identity and access control are handled through Microsoft Entra ID.
- Phone System and PSTN services underpin Teams’ calling features.
To properly configure Teams, troubleshoot issues, or secure communications, you’ll need to understand how all these services interact with each other.
Governance, Compliance, and Security
One of the core responsibilities of a Teams administrator is to ensure the environment remains secure and well-governed as it scales.
Microsoft provides a range of tools to help with governance, including:
- Group creation controls to restrict who can create teams
- Naming conventions and blocked words to maintain consistency
- Expiration policies to remove inactive teams automatically
- Sensitivity labels to apply compliance rules to teams and channels
- Information barriers prevent certain users from communicating
On the compliance side, administrators should be able to implement DLP policies for chat and file sharing, enforce retention rules for Teams content, and monitor communication patterns for policy violations using Microsoft Purview.
Guest Access vs. External Access in Teams
Managing collaboration with external users is a crucial part of Teams administration, and understanding the difference between guest access and external access is essential.
Guest access allows external users to be added directly to a team within your organization. Guests can participate fully in team conversations, access shared files, and collaborate in real time.
External access, on the other hand, enables communication between users in different Microsoft 365 tenants without adding them as guests. It allows for basic chat, calling, and meeting functionality, but not access to files or team resources.
Configuration for both options involves settings in Microsoft Teams, Microsoft Entra ID, and SharePoint Online.
Planning for Performance and Network Readiness
Since Teams is a real-time communication platform, network quality is directly tied to user experience. Microsoft recommends thorough network planning as part of any Teams deployment.
Key elements to consider:
- Estimate bandwidth requirements per user based on usage profiles
- Ensure the necessary ports and endpoints are open for Teams traffic.
- Implement QoS to prioritize audio, video, and screen sharing traffic.
- Use Microsoft’s Network Planner to assess readiness.
- Analyze call quality using the Call Quality Dashboard (CQD)
Poor network planning is one of the top causes of Teams performance issues—something you’re expected to recognize and address.
The Role of PowerShell in Teams Administration
While many settings are available through the Teams Admin Center, PowerShell remains a critical tool for automating tasks and accessing advanced configuration.
You should be comfortable using PowerShell to:
- Create and remove teams
- Assign or modify meeting and messaging policies.
- View or update user configuration.s
- Apply bulk settings or retrieve a report.s
The MS-700 exam includes scenarios that require you to know the syntax and use cases for key PowerShell cmdlets related to Teams.
Preparation Tips
To give yourself the best chance of passing the MS-700 exam:
- Set up a Microsoft 365 test environment using the free Developer Program
- Practice PowerShell commands regularly to build confidence.e
- Use Microsoft Learn’s MS-700 learning path, which follows the exam objectives.
- Bookmark official Microsoft Docs, especially those covering Teams architecture, governance, and policy management
- Test your network environment with Microsoft’s assessment tool.s
- Engage with online communities, such as Microsoft Tech Community and relevant subreddits.s
In this series, we’ve outlined the fundamentals of the MS-700 exam: what it covers, who it’s for, and what you need to know to succeed. You now have a clear view of the Teams Administrator role, its technical landscape, and the tools you’ll need to master.
We’ll take a deeper dive into configuring a Teams environment, managing policies, setting up governance rules, and enabling guest access—key technical skills you’ll use every day and see tested in detail on the MS-700 exam.
Configuring and Managing a Microsoft Teams Environment
Now that you have a solid understanding of the MS-700 exam and the Microsoft Teams Administrator role from Part 1, it’s time to get hands-on. In this part, we’ll cover the planning, deployment, and core configuration of a Teams environment.
You’ll learn how to:
- Plan a Teams rollout
- Configure key organizational settings.
- Manage team creation and membership.
- Set policies for messaging, meetings, and apps
- Enable and control guest access and external access
These areas represent the bulk of the “Plan and Configure a Microsoft Teams Environment” and “Manage Chat, Teams, Channels, and Apps” sections of the exam.
Planning a Teams Deployment
Before flipping the switch, Teams admins need to ensure the environment is ready from a technical and operational perspective. Planning involves:
- Evaluating current infrastructure: Is the organization already using Skype for Business? What’s the state of Microsoft 365 adoption?
- Assessing network readiness: Can your network handle real-time media traffic like meetings and calls?
- Identifying governance needs: Will you allow users to create teams? Are naming policies or expiration rules needed?
- Coordinating with stakeholders: Work closely with compliance, HR, and support teams to align on rollout and training.
You can use Microsoft’s Network Planner and Advisor for Teams to streamline this process.
Configuring Org-Wide Settings
At the top level, Teams includes several org-wide settings that affect your entire tenant. These must be carefully configured to ensure the platform meets security, compliance, and usability standards.
Key settings include:
- Teams Upgrade Settings: If migrating from Skype for Business, choose the right coexistence mode (e.g., Islands, Teams Only).
- External Access: Enable or restrict communication with users in other Microsoft 365 tenants.
- Guest Access: Control whether guests can join teams and what they’re allowed to do.
- Email Integration: Determine whether users can send emails to channels.
- Custom Cloud Storage: Decide if third-party storage like Dropbox or Box is allowed.
These are managed in the Microsoft Teams Admin Center, but often require changes in Microsoft Entra ID (Azure AD) or SharePoint Online as well.
Managing Teams and Channels
Teams is organized around Teams (groups of people) and Channels (topics of conversation). As an administrator, you can manage:
- Team creation permissions: Restrict who can create Microsoft 365 Groups (which power Teams).
- Naming conventions: Add prefixes or suffixes to help identify teams.
- Blocked words: Prevent inappropriate or non-compliant names.
- Team templates: Create preconfigured templates for departments or use cases.
For channels, consider:
- Standard vs. Private vs. Shared Channels: Choose based on data access and collaboration needs.
- Retention policies: Apply content lifecycle management.
- Channel moderation: Assign moderators to control posts and replies.
Understanding the underlying Microsoft 365 Group that backs each team is critical for exam questions and real-world troubleshooting.
Policies in Teams: Messaging, Meetings, and Apps
Microsoft Teams uses policies to manage user experience and permissions. These policies are powerful and exam-critical.
Messaging Policies
Control what users can do in chats, such as:
- Editing or deleting messages
- Using GIFs or stickers
- Sending messages to everyone (chat with users in other orgs)
Meeting Policies
Manage how users schedule or join meetings:
- Allow cloud recording or transcription
- Configure lobby settings and PSTN features
- Limit screen sharing or attendee rights.
App Permission Policies
Decide which apps (Microsoft, third-party, custom) users can install or use. You can:
- Allow/block specific apps
- Limit app availability to certain users.
- Customize app setup policies (pre-pin apps to the Teams app bar)
These policies can be applied at the user level or org-wide, and can be managed via Admin Center or PowerShell.
Guest Access vs. External Access – Recap and Configuration
Both features enable collaboration outside the org, but they serve different purposes.
Guest Access
- Adds external users to a team
- Guests can see conversations, files, and apps.
- Requires configuration in:
- Microsoft Teams Admin Center
- Microsoft Entra ID
- SharePoint Online
- Microsoft Teams Admin Center
Things you can control for guests:
- Calling and meeting participation
- Use of chat or GIFs
- Ability to create/edit/delete channels
External Access
- Allows communication with Teams/Skype users in other tenants
- Supports chat and calling, but no access to internal teams
- Configured in Teams Admin Center and Microsoft Entra ID
Exam Tip: Know how to troubleshoot scenarios where users can’t chat with external contacts or invite guests.
Microsoft Teams Templates and Lifecycle Management
To streamline Teams adoption, admins can use Teams templates to create new teams with preconfigured settings, channels, and apps. Templates are useful for standardizing departmental setups (e.g., marketing or retail).
For lifecycle management, Teams supports:
- Team expiration policies to delete inactive teams automatically
- Naming policies to keep naming consistent
- Archiving teams to preserve content without allowing changes
These tools help manage sprawl and reduce clutter in large environments.
Common Administrative Tasks
Here are some practical, real-world tasks you’re expected to perform—and likely to see on the MS-700 exam:
- Enable guest access and verify permissions
- Configure a meeting policy that disables recording.
- Create a messaging policy that restricts memes or stickers.
- Assign a Teams policy to a specific user via PowerShell.l
- Block third-party apps but allow approved custom apps.
- Configure external access for a partner domain.
These types of scenario-based questions test your ability to apply policies and configurations to meet business requirements.
Tools for Configuration and Automation
While the Teams Admin Center is the primary UI tool, you should also be familiar with:
- PowerShell for Teams: Use Install-Module -Name PowerShellGet and Connect-MicrosoftTeams to begin.
- Microsoft Graph: Automate team creation, user assignments, and app deployments.
- Teams Template APIs: Automate provisioning of templated teams at scale.
- Group Policy or Endpoint Manager (Intune): For configuring Teams settings on managed devices.
You’ve learned how to plan and configure a Microsoft Teams environment—from organization-wide settings and team policies to guest access and app management. These are the hands-on admin skills at the heart of both the exam and real-world Teams administration.
We’ll dive into Meetings, Voice, and Teams Phone—including call routing, PSTN connectivity, and device management.
Managing Meetings, Calling, and Teams Phone
In this part, we’ll focus on Microsoft Teams Meetings, Teams Phone, and Calling features, which make up a significant portion of the MS-700 exam. This section is essential if you’re administering real-time communications, configuring voice infrastructure, or supporting hybrid work scenarios.
You’ll learn how to:
- Configure and manage meeting policies
- Set up Teams Phone (formerly Microsoft Phone System)
- Enable PSTN connectivity
- Manage audio conferencing
- Monitor and troubleshoot call quality.
- Administer a certified Teams device, so
you’ll be confident working with Microsoft’s telephony features and understand what the exam expects you to know.
Meetings in Microsoft Teams
Meetings are at the heart of collaboration in Teams. As an administrator, you’re responsible for defining how meetings function across your organization using meeting policies.
Key Meeting Policy Settings:
- Allow Meet Now: Controls if users can start instant meetings.
- Cloud recording: Enables recording meetings and saving to OneDrive/SharePoint.
- Transcription: Allows users to generate live captions or transcripts.
- Lobby settings: Determine who waits in the lobby (everyone, external users, anonymous users).
- Content sharing: Controls screen sharing, whiteboards, and PowerPoint Live.
You can assign policies globally or per user. Some settings affect compliance (e.g., recording), while others affect bandwidth or user experience.
Exam Tip: Know the difference between meeting policies, meeting settings (org-wide), and meeting configurations (network-level options).
Teams Phone Overview
Teams Phone enables users to make and receive phone calls via Teams, replacing traditional PBX systems. It includes:
- Call control and routing
- Voicemail with transcription
- Caller ID and call queues
- Auto attendants
To use Teams Phone, users must be assigned:
- A Teams Phone license (included in Microsoft 365 E5 or as an add-on)
- A Calling Plan, Direct Routing, or Operator Connect method for PSTN access
PSTN Connectivity Options
To connect Teams to the public telephone network (PSTN), you can choose one of three options:
1. Microsoft Calling Plans
Buy phone numbers and PSTN connectivity directly from Microsoft. Simplest option.
- Microsoft handles everything
- Ideal for small-to-medium orgs or cloud-only environments
2. Direct Routing
Use your own Session Border Controller (SBC) to route calls through an on-premises or third-party carrier.
- Gives you flexibility and control
- Requires more setup and maintenance
3. Operator Connect
Microsoft-managed service using certified telco partners.
- No SBC maintenance required
- Carrier manages PSTN connectivity.
- Combining the flexibility of Direct Routing with the ease of Calling Plans
Exam Tip: Understand pros, cons, and configuration steps for each PSTN option.
Configuring Voice Features
Once voice services are in place, you can configure:
- Phone numbers: Assign user or service numbers
- Dial plans: Normalize phone numbers to a consistent format
- Call queues: Distribute calls to multiple agents in order or round robin
- Auto attendants: Create menu systems (press 1 for support, etc.)
- Caller ID policies: Mask or change outbound caller ID
- Emergency calling: Configure dynamic E911 based on location
You manage most of this in the Teams Admin Center or via PowerShell.
Audio Conferencing
Audio Conferencing allows users to join Teams meetings via a dial-in number (PSTN access). This is essential for guests or users without reliable internet.
Features include:
- Toll and toll-free numbers
- Dial-out capabilities
- Operator-assisted options (with add-ons)
Users need an Audio Conferencing license (included in Microsoft 365 E5 or as an add-on). Admins can customize:
- Default conferencing numbers per user/location
- PIN settings for meeting organizers
- Call controls for muting, removing users, etc.
Teams Devices
Microsoft Teams works with a wide range of certified hardware:
- Teams Rooms devices: For meeting spaces (conference phones, touch panels, cameras)
- Desk phones and headsets: Certified for Teams usage
- Display panels and collaboration bars
- Mobile and VDI support: With optimized performance for virtual desktops
You can manage these devices using:
- Teams Admin Center
- Microsoft Intune / Endpoint Manager
- Teams Rooms Pro Management (for large orgs)
Exam Tip: Understand device provisioning, update processes, and how to assign resource accounts for meeting rooms.
Monitoring and Troubleshooting Meetings and Calls
Ensuring high call and meeting quality is a core admin responsibility. Microsoft provides several tools:
1. Call Analytics
View call and meeting details for individual users:
- Jitter, packet loss, round-trip time
- Device or network used
- Specific error messages
2. Call Quality Dashboard (CQD)
Aggregated data for org-wide call quality:
- Identify trends and systemic issues
- Monitor locations, devices, or users with a poor experience
3. Teams Admin Center Reports
Built-in usage and performance reports, including:
- User activity
- PSTN usage
- Live event analytics
4. PowerShell and Graph API
Automate reporting or integrate into third-party monitoring systems.
Exam Tip: Know which tool to use for specific scenarios — individual troubleshooting vs. org-wide monitoring.
Best Practices for Voice and Meeting Management
- Use location-based routing to comply with local telecom regulations
- Test emergency calling regularly.
- Regularly update certified Teams devices.
- Standardize meeting policies for departments (e.g., disable recording in HR)
- Monitor and act on CQD insights weekly.y
- Assign communication credits for overage charges (especially for dial-out meetings). You’ve explored the voice and conferencing features that make Teams a true enterprise-grade communication platform. From policy settings to phone system deployment, these features are central to both exam success and real-world implementation.
Monitoring, Reporting, Compliance & Exam Strategy
You’ve made it to the MS-700 series. This section covers the often-overlooked but crucial areas of Teams administration:
- Monitoring and reporting for usage and service health
- Compliance, retention, and data governance
- Security and policy enforcement
- Troubleshooting tools and best practices
- Exam tips and study strategy
While these topics may feel more technical or regulatory, Microsoft heavily tests them on the exam. Mastering them also makes you a more effective Teams administrator in real-world environments.
Monitoring and Reporting in Teams
Teams offers multiple tools to monitor usage, health, and performance:
1. Teams Admin Center
- View active users, app usage, and PSTN call minutes
- Check Teams activity (meetings, chats, files)
- Access service health alerts and incident history
2. Microsoft 365 Admin Center
- Organization-wide reporting across M365 services
- Usage Analytics for Teams (user adoption, client types)
- Service health dashboard and Message Center posts
3. Power BI Teams Usage Reports
- Detailed, visualized reports via Microsoft 365 Usage Analytics
- Requires setup of Power BI connectors and datasets
4. Call Quality Dashboard (CQD)
- Aggregated performance reporting
- Highlights call quality issues by building, subnet, device, etc.
- Integrates with custom reporting tools via PowerShell/Graph API
Exam Tip: Know the difference between Call Analytics (user-specific) and CQD (organization-wide).
Compliance and Information Governance
Teams integrates deeply with Microsoft Purview for security, compliance, and data lifecycle management.
Key Compliance Features:
- Retention Policies: Define how long to keep messages, files, and recordings
- eDiscovery: Search Teams content for legal/compliance purposes
- Legal Hold: Preserve specific user/team content indefinitely
- Communication Compliance: Detect and act on policy violations (e.g., harassment)
- Audit Logs: Record actions like file access, login events, and team creation
Data Loss Prevention (DLP)
- Prevent sensitive data (like credit card numbers) from being shared via chat or file upload.
- Enforce policies per location (Teams chat, channel messages, OneDrive)
Sensitivity Labels
- Classify teams and channels (e.g., Confidential, Public)
- Control access and encryption
- Apply automatically or manually.y
Exam Tip: Know how to apply and manage retention policies and sensitivity labels using Microsoft Purview.
Security and Permissions
Securing Teams involves managing access at multiple layers:
1. External and Guest Access
- External Access: Communicate with users from other domains (federation)
- Guest Access: Invite external users to join a team and collaborate
You must configure:
- Allowed domains
- Guest permissions (file sharing, messaging)
- Conditional Access policies (MFA, device compliance)
2. App Permission Policies
- Restrict which apps users can install or use
- Allow/block by publisher or app type (custom, third-party, Microsoft)
3. Information Barriers
- Prevent communication between specific groups (e.g., finance and sales)
- Enforced via Microsoft Purview
4. Safe Links and Safe Attachments (Microsoft Defender)
- Protect Teams users from malicious content in chats or files
Troubleshooting and Support
Being able to quickly resolve Teams issues is a key skill for both the MS-700 exam and real-world administration.
Top Troubleshooting Tools
- Call Analytics: Diagnose individual call/meeting issues
- Teams Admin Center > Health: Monitor current issues
- Microsoft 365 Health and Message Center: Track known outages and changes
- Audit logs and sign-in logs (via Azure AD)
- PowerShell and Graph API logs
Common Troubleshooting Scenarios
- User can’t schedule a meeting → Check calendar integration (Exchange Online)
- User can’t make PSTN calls → Verify Phone System and Calling Plan licenses.
- Guest user can’t access a team → Check Azure B2B settings, team permissions.
- Call quality issues → Review network metrics, CQD reports
Exam Tip: Expect case-based questions that test how you resolve issues based on logs or symptoms.
MS-700 Exam Strategy
Here’s how to approach the exam and maximize your chance of passing:
1. Know the Measurable Skills Outline (MSO)
Microsoft’s exam page lists the exact topics tested. Review it and track your comfort level for each item.
2. Practice with Real Scenarios
Lab work beats memorization. Set up test environments in Microsoft 365 Developer Tenants or trials.
3. Use Microsoft Learn
The MS-700 learning path on Microsoft Learn is free and aligns directly with the exam.
4. Practice Exams and Flashcards
Use tools like:
- MeasureUp or Whizlabs
- Quizlet flashcards
- Your notes and “what-if” scenarios
5. Time Management on the Exam
- You’ll have around 40–60 questions
- Allow time carefully — flag hard ones and return later.
- Expect case studies, drag-and-drop, and multiple-response questions
You cannot pause the exam once it starts. Ensure you’re in a distraction-free setting if taking it online.
You’ve now completed all four parts of the MS-700 Exam Prep Series:
- Overview & Team Lifecycle Management
- App Policies, Messaging, and Collaboration Management
- Meetings, Calling, Teams Phone Configuration
- Monitoring, Compliance, Security, Troubleshooting, Exam Tips
This series equips you with the technical knowledge and context to pass the MS-700 exam and succeed as a Microsoft Teams Administrator.
If you’d like a study checklist, flashcards, or a sample case study, just let me know — I’m happy to help you wrap up your prep strong.
Final Thoughts
By now, you’ve traveled across the full landscape of Microsoft Teams administration — from planning and governance to advanced compliance, calling, and analytics. While the MS-700 exam is undoubtedly a technical challenge, it’s also a practical validation of your ability to manage Teams effectively in a real-world enterprise environment.
What makes this certification so important is that Teams isn’t just a messaging app — it’s the communications and collaboration hub for Microsoft 365. That means your decisions as an administrator have ripple effects across Exchange, SharePoint, OneDrive, Entra ID (formerly Azure AD), and even security and compliance centers like Microsoft Purview.
So, how do you finish strong?
In the final stretch, it’s easy to fall into the trap of memorizing facts and command syntax. But the MS-700 exam isn’t trivia-based. Microsoft emphasizes real-world scenarios, decision-making, and best practices. That means you’ll see:
- Questions where multiple answers seem correct, and you’ll need to pick the best one based on a business requirement
- Case studies where you’re asked to plan a migration or troubleshoot access and policy conflicts
- Scenarios about guest access, licensing tiers, or governance strategies
So don’t just know that Teams supports retention policies — know how to implement them in Microsoft Purview, how to assign them to users or locations, and what impact they’ll have on Teams messages or recordings.
You probably found one or two sections harder than others — maybe it’s CQD and analytics, maybe voice and calling plans, or app governance. Go back to those topics now and review with intention.
- Skim Microsoft Learn again.
- Watch videos or an official training module.s
- Build a test tenant if you haven’t already — even 2 hours in a hands-on lab environment can give you better retention than reading another 20 pages.s
Focus on why each concept matters. For example, why are shared channels useful? Because they reduce the overhead of managing guest access in multiple tenants. When you understand the “why,” the “how” becomes easier.
By now, you should have taken at least one full-length practice test. If not, do it now.
- Simulate the real test environment (quiet room, no notes, set a timer)
- Review every incorrect answer and write down why it was wrong
. - Do another round the next day, you focused only on those weak areas
Use scenario-based questioning as your practice method:
“My company wants to allow users from partner domains to chat, but not join internal teams. What configuration should I use?”
Answering questions like this will harden your skills and confidence.
When exam day comes, stay focused. There may be questions that throw you off — that’s normal. Don’t panic. Flag anything confusing and come back later.
Microsoft’s exams are adaptive and balanced. If you’ve prepared with depth, hands-on work, and a mindset of solving problems instead of memorizing features, you’re in an excellent position to succeed.
Once you pass the MS-700 exam, consider your next steps:
- Dive deeper into Microsoft security with SC-300 (Identity and Access Administrator)
- Specializing in voice/telephony with the Teams Phone certification path.
- Move toward Microsoft 365 Certified: Enterprise Administrator Expert (MS-102)
Remember, certification is a stepping stone — not an endpoint. Stay curious, stay hands-on, and stay active in the Microsoft community. You’ll not only grow technically but also build professional credibility in your organization and across the industry.