Question 600
At the Ivystone retail company, the leadership team approves a large generative AI platform project but cannot identify which customer outcome it should improve. Which ongoing control best prevents this issue from recurring?
Explanation
Correct Answer
After implementation, the team should review benefits realization against the approved charter at each stage as the appropriate recurring safeguard against the identified issue. This result addresses the stated challenge at the Ivystone retail company.
Incorrect Answers
That routine supports use case prioritization matrix, but the relevant ongoing risk requires the team to review benefits realization against the approved charter at each stage. For the Ivystone retail company, the direct corrective action is to define a measurable business problem and success criterion before selecting an AI solution.
The suggested review does not track the condition behind the incident. Sustained improvement requires the team to review benefits realization against the approved charter at each stage. For the Ivystone retail company, the direct corrective action is to define a measurable business problem and success criterion before selecting an AI solution.
This is a maintenance action for a separate generative AI program operations concern, rather than the one that originally failed because technology selection without a stated business outcome makes impact impossible to judge. For the Ivystone retail company, the direct corrective action is to define a measurable business problem and success criterion before selecting an AI solution.