Question 270
An office installs a new 6 GHz-capable AP, but an older 802.11ac laptop cannot detect the dedicated 6 GHz-only SSID. Which failure mechanism best explains the observed behavior?
Explanation
Correct Answer
The symptoms fit this mechanism. A targeted response is to provide an appropriate supported 5 GHz service for legacy clients instead of assuming 6 GHz backward compatibility, followed by verification that the legacy laptop associates to its supported band while capable devices use 6 GHz.
Incorrect Answers
That explanation fits a different case, such as when an office has a high-density 2.4 GHz WLAN where many IoT sensors use old low basic rates, consuming excessive airtime. The symptoms here are better explained by a 5 GHz-only 802.11ac radio cannot discover or join a 6 GHz WLAN.
That explanation fits a different case, such as when an AP is installed with a directional antenna pointed into a concrete wall rather than the intended warehouse aisle. The symptoms here are better explained by a 5 GHz-only 802.11ac radio cannot discover or join a 6 GHz WLAN.
That explanation fits a different case, such as when a security team wants to disable a previously unused SSID but the site still broadcasts it through a second WLAN profile. The symptoms here are better explained by a 5 GHz-only 802.11ac radio cannot discover or join a 6 GHz WLAN.