Question 1
At the Alderbridge retail company, a finance team assumes a SaaS provider decides who may view its customer records. Which implementation choice best addresses the situation?
Explanation
Correct Answer
The primary failure mode is that in a SaaS arrangement the provider manages the service stack but the customer remains accountable for its data and authorized users. The proposed action directly fixes it by requiring the team to keep customer data classification and user access governance with the organization while the SaaS provider operates the application infrastructure; afterward, verify that a responsibility matrix assigns data classification and user access approval to the customer rather than the SaaS provider. This result addresses the stated challenge at the Alderbridge retail company.
Incorrect Answers
This alternative would be suitable where zero Trust rejects implicit trust based solely on a network location. It does not by itself resolve the need to keep customer data classification and user access governance with the organization while the SaaS provider operates the application infrastructure. For the Alderbridge retail company, the direct corrective action is to keep customer data classification and user access governance with the organization while the SaaS provider operates the application infrastructure.
Grant a resource-scoped read permission that matches the application's approved operations addresses a different kind of problem: authorization controls permitted actions and excessive write rights are not necessary for a read-only requirement. Here the reported weakness is that in a SaaS arrangement the provider manages the service stack but the customer remains accountable for its data and authorized users. For the Alderbridge retail company, the direct corrective action is to keep customer data classification and user access governance with the organization while the SaaS provider operates the application infrastructure.
The option addresses the separate situation where a directory provides organized identity objects and attributes rather than merely an application password prompt. For this case, the more appropriate response is to keep customer data classification and user access governance with the organization while the SaaS provider operates the application infrastructure. For the Alderbridge retail company, the direct corrective action is to keep customer data classification and user access governance with the organization while the SaaS provider operates the application infrastructure.