Question 630
At the Northbridge commercial bank, a generative AI pilot is owned only by a technical team with no input from frontline staff legal or finance. Which underlying issue most directly explains this situation?
Explanation
Correct Answer
The problem stems from the fact that cross-functional AI deployments can fail because workflow and compliance requirements are discovered late. A correct solution would assign product business risk data and user stakeholders with clear approval rights and check that a pilot review includes signoff from operational and risk owners. This result addresses the stated challenge at the Northbridge commercial bank.
Incorrect Answers
The proposed cause is relevant to text summarization pilot scope, but it does not explain why cross-functional AI deployments can fail because workflow and compliance requirements are discovered late in the reported case. For the Northbridge commercial bank, the direct corrective action is to assign product business risk data and user stakeholders with clear approval rights.
Concealed automation can undermine informed consent and trust when users make decisions. That is not the mechanism that accounts for the stated failure at the Northbridge commercial bank.
The case does not describe the failure mode involving accountability for ai decisions. Its core issue is that cross-functional AI deployments can fail because workflow and compliance requirements are discovered late. For the Northbridge commercial bank, the direct corrective action is to assign product business risk data and user stakeholders with clear approval rights.