Question 640
At the Quayside commercial bank, an executive claims an AI program saved money by counting generated words while ignoring review labor and token fees. Which setting or practice should be reviewed in future?
Explanation
Correct Answer
The team should recalculate ROI using observed adoption and maintenance costs quarterly. That recurring practice targets the same weakness, namely that gross activity measures can overstate value when verification and support are expensive. This result addresses the stated challenge at the Quayside commercial bank.
Incorrect Answers
Revisit the decision when scale or customization needs materially change is not the primary recurring safeguard for this problem. The team should recalculate ROI using observed adoption and maintenance costs quarterly. For the Quayside commercial bank, the direct corrective action is to measure net business impact including time savings human corrections infrastructure and operating costs.
This is a maintenance action for a separate generative AI program operations concern, rather than the one that originally failed because gross activity measures can overstate value when verification and support are expensive. For the Quayside commercial bank, the direct corrective action is to measure net business impact including time savings human corrections infrastructure and operating costs.
Although the proposed practice may address cases where excess personal data increases exposure without improving a narrowly defined task, it does not maintain the specific correction here. For the Quayside commercial bank, the direct corrective action is to measure net business impact including time savings human corrections infrastructure and operating costs.