Question 840
A stack's standby control member cannot take over after a failover drill because the new member has incompatible firmware. Which first diagnostic check is most useful before changing the network?
Explanation
Correct Answer
This check collects evidence at the layer implicated by the symptom: control-member version mismatch prevents stable participation in the intended logical stack. Examine the evidence before choosing the corrective change.
Incorrect Answers
This would be a reasonable check when a switch receives BPDUs on an access edge configured with BPDU protection and disables the port, but is less direct for the issue at hand: control-member version mismatch prevents stable participation in the intended logical stack.
This would be a reasonable check when a VSX pair loses its inter-switch link and the team assumes the remaining keepalive alone carries user traffic between peers, but is less direct for the issue at hand: control-member version mismatch prevents stable participation in the intended logical stack.
This would be a reasonable check when two redundant switches disagree about the device that should be the STP root for a campus distribution VLAN, but is less direct for the issue at hand: control-member version mismatch prevents stable participation in the intended logical stack.