Question 40
An agile sponsor asks why velocity is flat while customer support incidents and revenue-impacting defects fall substantially. The team has identified a response and must obtain a justified decision before moving forward. How should the project manager escalate or authorize the remaining decision?
Explanation
Correct Answer
This decision respects the accountable project authority and the scenario’s remaining exposure: Agree on which value measures will guide future backlog prioritization. The response being governed is Report service outcomes and value alongside throughput with clear baseline definitions. and the completion measure is The sponsor can trace validated reduction in support incidents to releases despite unchanged story-point velocity.
Incorrect Answers
Block safety-critical acceptance until the responsible clinical authority signs off the failed scenario's resolution. That safeguard does not address the specific risk here: delivery velocity measures completed estimated work, not necessarily customer benefit. The relevant follow-up is: Agree on which value measures will guide future backlog prioritization.
Escalate construction sequence and potential phased opening choices before committing the term-start date. That safeguard does not address the specific risk here: delivery velocity measures completed estimated work, not necessarily customer benefit. The relevant follow-up is: Agree on which value measures will guide future backlog prioritization.
Request the information owner approve a secure collaboration and status distribution plan. That safeguard does not address the specific risk here: delivery velocity measures completed estimated work, not necessarily customer benefit. The relevant follow-up is: Agree on which value measures will guide future backlog prioritization.