Question 660
Two agile developers exchange personal criticism during retrospectives, causing junior staff to stop raising defects. The team has identified a response and must obtain a justified decision before moving forward. Which follow-through action is MOST defensible given the unresolved dependencies?
Explanation
Correct Answer
This decision respects the accountable project authority and the scenario’s remaining exposure: Document recurring conduct concerns through appropriate people-management channels if team agreements fail. The response being governed is Intervene privately, reset respectful conduct ground rules, and create a safe facilitated retrospective. and the completion measure is Junior contributors report issues without retaliation and the team maintains constructive technical disagreement.
Incorrect Answers
Agree an exception-triggered escalation threshold with the governance chair. That safeguard does not address the specific risk here: ignoring personal attacks in the name of team self-management damages psychological safety. The relevant follow-up is: Document recurring conduct concerns through appropriate people-management channels if team agreements fail.
Agree which exceptional conditions justify a temporary return to directive decisions. That safeguard does not address the specific risk here: ignoring personal attacks in the name of team self-management damages psychological safety. The relevant follow-up is: Document recurring conduct concerns through appropriate people-management channels if team agreements fail.
Refer contractual remedies to procurement after a documented good-faith technical resolution attempt. That safeguard does not address the specific risk here: ignoring personal attacks in the name of team self-management damages psychological safety. The relevant follow-up is: Document recurring conduct concerns through appropriate people-management channels if team agreements fail.