IBM Service Management Service Availability and Performance Management V2

Vendor: IBM

Certification overview

IBM Service Management Service Availability Performance Management certificate helps persons who have knowledge in the Tivoli Service Management Services Availability and Performance Management and want to be expert in that particular field. The person is responsible in handling the architecture, documentation to the clients and provides them with the best solution.

Who can do this certification

All the individuals who have interest in handling the Tivoli service Management Services can easily opt in for this certification as it helps you to become an expert in that particular area. Person who has knowledge regarding the Performance tasks like monitoring of services and Service Availability can surely go for this certification.


IBM Certified Courses are being adopted by many fresher as well as experienced persons which help them to become expertise in their field. Companies always prefer to choose employees who are experts i and have tested their knowledge by completing the certification process.

Associated Exam

Each and every certification of IBM includes a series of tests which needs to be linked with the whole certification process. There linked exams are mandatory to clear to complete the certification. In this certification there are mainly four exams out of which two are mandatory and other two further includes tests but from that test you need to clear only one exam from both. Let's look into the various linked test:

  • IBM Tivoli Business Service Manager V4.2.1 Implementation
  • IBM Tivoli Composite Application Manager for Transactions V7.1 Implementation

Above mentioned both the exams are the mandatory. Following two are also mandatory but you have to select only one exam from the each set for the certification. Select any one from the following two.

IBM Tivoli Monitoring V6.2 Implementation

IBM Tivoli Monitoring V6.2.2 Implementation

And you also have to select any one of the following:

Test ITIL - Information Technology Infrastructure Library - Foundations

Test 000-019 - IBM Tivoli Network Manager IP Edition V3.8 Implementation

Test 000-021 - IBM Tivoli Workload Scheduler V8.5 Implementation


Professionals always know that to clear the process of the certification there are some linked test or pre requirement which needs to be followed in order to get the certification cleared. Similarly the certification for the Service Management Service Availability and Performance Management V2 consists of various pre requirement test or exams which are necessary for the certification. All the exams which are linked to this certification are mentioned earlier.

Examination Overview

The certification process includes many topics at various skill levels. Some of the topics which are discussed in this certification are: Knowledge of Service Availability and Performance of the IBM products like LotusNotes, Websphere etc. Understanding of IBM Tivoli Service Availability and Performance Management things, IBM OPAL, IT framework, Common Network services like DNS, DHCP. Awareness of cloud computing, networking concepts, different types of operating systems, programming languages, databases.

Validity of the Certification

To clear a certification is a big task to complete and once you have done it you can easily get all the benefits which are meant to be for you. But after some years if company who holds the certification process makes any changes in the certification like they may add some extra tests or remove some of them then you have to again apply for the certification . If company does not changes anything then your certification is valid.

Steps involved in the certification

Each certification process includes series of steps which you can follow if you are going to opt in for the certification. On the first place you have to make up your mind regarding the certification which you are selecting. Then you have to start preparing for that by learning about the process, one can also find out the sample papers which you can study. Once done with the preparation you need to register yourself at the examination center along with your personal details. Then you can finally appear in the exam which consists of objective type question and you have to obtain more than minimum passing marks in that. In first attempt if you failed then you can go for second attempt. After clearing examination you can get a mark sheet card and then after some days you get your certificate in your mailbox which you have registered.

Expert Review

According to the experts if you have enough knowledge in any particular field and you can easily handle all the situations without the help of any other person or source then you should definitely apply for the certification. Certificate gives you a valid proof which you can show to the companies that you are highly qualified along with the certification.

Daniel Ching, TIBCO Software Inc

Nagoya, Japan

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