- How to access the products?
- I cannot download, help me!
- How long do I have to wait for a response to my email?
- Can I use it on more than one computer?
- My password is not working?
1. How to access the products?
Log in on www.test-king.com. Once you are logged in you will all your current and available exams in 'current products'. Click on the exam you want to download.
2. I cannot download, help me!
You can read the instructions here or contact our support team at firstname.lastname@example.org. For Unlimited Access Mega Packs 10 exam engines per month are allowed for downloading in any package.
3. How long do I have to wait for a response to my email?
Our priority is to get back to our customers within 24 hours of their email. But you can be certain that you will get a reply within 48 hours.
4. Can I use it on more than one computer?
Yes we have allowed the exam installation on two computers.
5. My password is not working?
Just send your user ID to email@example.com and they will get back to you with your password.