Question 360
At the Thornfield retail company, employee departures are registered in HR but access removal tickets remain open for weeks. Which ongoing control best prevents this issue from recurring?
Explanation
Correct Answer
The continuing safeguard is to monitor lifecycle workflow errors and ownership after HR process changes. It helps avoid the original condition: manually disconnected HR and identity processes can leave active credentials after organizational departure. This result addresses the stated challenge at the Thornfield retail company.
Incorrect Answers
The suggested review does not track the condition behind the incident. Sustained improvement requires the team to monitor lifecycle workflow errors and ownership after HR process changes. For the Thornfield retail company, the direct corrective action is to use supported lifecycle workflows or governed provisioning to automate appropriate leaver actions.
Audit authentication policy to avoid confusing repeated knowledge checks with MFA is not the primary recurring safeguard for this problem. The team should monitor lifecycle workflow errors and ownership after HR process changes. For the Thornfield retail company, the direct corrective action is to use supported lifecycle workflows or governed provisioning to automate appropriate leaver actions.
This is a maintenance action for a different security or compliance situation, rather than the one that originally failed because manually disconnected HR and identity processes can leave active credentials after organizational departure. For the Thornfield retail company, the direct corrective action is to use supported lifecycle workflows or governed provisioning to automate appropriate leaver actions.