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Avaya Sales & Design Credentials

ACIS (Avaya Certified Implementation Specialist)

  • ACIS-7120 - Avaya Certified Integration Specialist - Avaya Aura Core Components
  • ACIS-7750 - ACIS - Avaya IP Office, Contact Center

ACSS (Avaya Certified Support Specialist)

  • ACSS-7180 - Avaya Certified Solution Specialist - Avaya IX Messaging
  • ACSS-72200 - ACSS - Avaya Aura Core Components (ACSS-72200)
  • ACSS-7240 - ACSS - Avaya Equinox Solution with Avaya Aura Collaboration Applications
  • ACSS-7492 - Avaya Aura Call Center Elite
  • Contact Centers
    • ACSS-3305 - ACSS - Avaya Aura Experience Portal with Proactive Outreach Manager
  • Unified Communications
    • ACSS-3105 - ACSS - Avaya Communications Server 1000 for Avaya Aura
    • ACSS-3107 - ACSS - Avaya Session Border Controller Enterprise

Avaya Exams

  • 3314 - Avaya Aura Experience Portal with POM Implementation and Maintenance Exam
  • 71200X - Avaya Aura Core Components Integration
  • 71800X - Avaya IX Messaging Implementation and Maintenance
  • 72200X - Avaya Aura Core Components Support Exam
  • 7392X - Avaya Aura® Call Center Elite Implementation Exam
  • 7492X - Avaya Aura Call Center Elite Support
  • 75940X - Avaya Converged Platform Integration
  • 76940X - Avaya Converged Platform Support
  • 7750X - Avaya IP Office Contact Center Implementation and Expanded Configuration Exam
  • 7765X - Avaya Workforce Optimization Select Implementation and Support Exam
  • 78200X - Avaya IP Office Platform Configuration and Maintenance Exam
  • 7893X - Avaya IP Office Platform Configuration and Maintenance

Avaya Inc. is ainternationalsupplier of business communicationsas well as collaboration systems. It's headquarters are locatedat Santa Clara, Californiain the United States.

The company provides the following service:

  • Unified communications (UC) and Avaya Aura® architecture abridges complex communications networks, lessens infrastructure costs, etc.
  • Avaya Aura® Contact centersdevelop a single and integrated customer queue, despite diverse the presence of media or modality.
  • Small and Medium Enterprise (SME) solves communications challenges.
  • Video products collaboration services (integrated hardware, software, etc.)
  • Networking (routers, switches and other networking hardware).

Technology

Several major technologies offered by Avaya include:

  • Agile Communication Environment combines Unified Communications capabilities with business applications.
  • AUDIX provides voice messaging platforms
  • Auto Detection Auto Configuration networking protocol configures the traffic for IP phones.
  • Auto Unit Replacement permits replacement of any switch in the stack without rebooting the stack.
  • Avaya Energy Saver (AES) decreases the power consumption in the ethernet equipments without harming the traffic flow.
  • Flexible Advanced Stacking Technology (FAST) Stacking permits up to eight Avaya ERS series switches to function as a single switch along with up to 1.1 Tbit/s stacking performance.

Certifications

Avaya sponsors a range of certifications and training designed for the IT Professionals who deal with Avaya products and technologies. Avaya credential program has been divided into five-levels. These certifications provide a massive scope to the professionals to enhance their proficiencies in the IT field starting from the entry level to reach the specialist level competence. The certifications from the highest level are: Avaya Certified Solutions Architect (ACSA), Avaya Certified Support Specialist (ACSS), Avaya Certified Implementation Specialist, and Avaya Professional Design Specialist.