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Certification Prerequisites

Step 1

• ITIL V3 Foundation

Step 2

• ITIL CSI
• OR
• ITIL OSA
• OR
• ITIL PPO
• OR
• ITIL RCV
• OR
• ITIL SD
• OR
• ITIL SO
• OR
• ITIL SOA
• OR
• ITIL SS
• OR
• ITIL ST

Certification Notation

* To get this certification you need to have two credits from ITIL Foundation certificate and have obtained a further 15 credits from ITIL Intermediate qualifications to a total of at least 17 credits.

ITIL MALC Certification Info

Certification Overview

The increased competition in business processes and availability to technology has led to specialized skills used across business environments. ITIL Managing Across the Lifecycle or ITIL (MALC) as it is more commonly known is considered to be a qualification with an edge. It is the final requirement for a candidate aspiring to move on to expert level. The objective behind the certification is to help a candidate transition from possessing knowledge to possessing experience by implementing the principles learnt. It looks at the business in entirety and not its technological part alone. It ensures that a student has the necessary skills that can be transferred in the workplace. It is a free standing qualification but also a part of the Service Lifecycle modules that graduate a professional to being an ITIL Expert.

The certification is a must have for professionals wanting to showcase an understanding of business and management principles. CIO's, Senior Managers - IT, Supervisors and other IT professionals can gain from the certification in a big way.

Examination Information

As In the case of other certifications, the first step is to procure the application form, duly fill it and submit it. The total numbers of questions that have to be answered are 10 and the nature of the examination is gradient based and multiple choice questions. To be considered as pass' a candidate must score a minimum of 70% marks. This means that a candidate should score a minimum of 28 marks. The maximum time for the examination is 90 minutes. In the case of candidates attempting the examination in a language other than their first language, 120 minutes are given.

Prerequisites

A candidate who wishes to sit for the certification exam must hold 2 credits from ITIL Foundation Certificate in IT Service Management and 15 credits from ITIL intermediate certifications. The foundation certification is required to be presented at the time of seeking admission.

ITIL MALC Certification Goals

The aim of this certification is to analyze management skills level related to service design and activities related to it. A candidate is required to show competency in:

• Positioning and transitioning of lifecycles
• Managing strategic change
• Risk management
• Planning and implementing service management in the IT division
• Organizational structuring
• Service assessment

ITIL MALC Certification Befenits

The demand for ITIL professionals is growing the world over. A professional with an ITIL (MALC) certification is seen as competent in Service - Strategy, Design, Transition, Operation and Improvement.

While the organization gains with better management of risks, organizational maturity and planning, closer monitoring that leads to quality output, a professional with the certification gains in terms of experience and growth.

Expert review

Looking back, I am surprised at the distance that I have covered in my professional life. The last few years especially after ITIL certification have been phenomenal. Job offers across the table, improved salary structure, promotion and greater responsibilities ITIL MALC spells all for me. It seems the years of hard work that I have put in my profession have reaped benefits for me. The thought that I am involved in the value creation process at my organization excites me everyday.

Kim Ishoy, Program Coordinator, Crescent Moon Enterprises